About Us

Melt Party is an online store for technical outdoor and emergency gear. We put together a focused range of equipment for people who spend time on trails, at camp or on the road, and for anyone who wants a household or vehicle kit that is ready before it is needed.

Our range centers on gear that earns its place in a pack: tools that handle more than one job, light and navigation that work after dark and away from cell service, and pouches and kits that keep the essentials organized. We sell online through melt.party and ship to the destinations offered at checkout.

The catalog is organized around the situations our customers plan for:

• Packs and pouches for a day's carry or an emergency stash, from the roll-top Coastal Track Pack to the clip-on Rapid Wave Kit.
• Tools and multi-tools for field adjustments and repairs, such as the Twin Dune Tool. See the full range in Tools.
• Fire starters, including the ferrocerium-rod Dusty Fire Tool, the solar-charged Solar Arc Tool and the windproof Nova Flame Device.
• Lighting for hands-free, pocket and long-range use, such as the wrist-mounted Storm Orbit Device.
• Navigation and communication devices: GPS, a digital compass, a weather-alert radio and signaling units. Browse Navigation and Tech.
• Emergency kits and organizer pouches such as the Wild Harbor Kit.
• Provisions, including shelf-stable rations in the Field Ration Resupply box. See Provisions.
• Digital gift cards in $25, $50, $100 and $200 amounts, delivered by email.

Every product page describes what the item is designed for and what it includes. If you still have a question, ask Floe, our shopping assistant. Floe answers from our product catalog and store policies and can suggest products that match what you describe. Like any automated assistant, Floe can make mistakes, so the product page and our published policies are always the final word.

Product reviews come only from customers who bought the item through Melt Party. Each one carries a Verified purchase label, is checked before it is published, and is shown without the reviewer's name.

• Payments by Stripe. Card details are entered into Stripe's secure payment form and never pass through our servers.
• Hosted on Cloudflare. The store, its database and its images run on Cloudflare's network.
• Prices confirmed before you pay. Product prices, discounts, taxes and shipping are calculated by our servers at checkout and shown to you before payment.
• Policies in plain language. Our Privacy Policy explains how we handle your information, and our Terms of Service cover orders, shipping, returns, gift cards, subscriptions and warranty.

Melt Party is operated by DONG LU LIMITED. Our mailing address is 1521 Blake St Ste 47009, Denver, Colorado 80202, United States.

That address is for official correspondence only. Please do not send returns there; return instructions are provided by email for each request.

Questions about an order, a product or this website? Email support@melt.party, or visit our Contact page for support hours, response times and what to include in your message.